What is 4G?
4G is the latest generation of mobile phone network, providing users with faster data speed and better coverage. With ultra-fast 4G speeds, you will experience less buffering, improved audio quality, and smoother streaming services as a result of reduced lag.
Are all of gotalk Mobile customers eligible for 4G?
Yes, 4G is available to all customers (both new and existing customer)
Will 4G services cost extra?
No, we are moving our existing customers to 4G at No extra cost.
What should I do to upgrade my current plan to 4G?
Nothing. You are not required to do anything to migrate to 4G.
How do I connect my device to 4G?
There are few requirements to access our 4G network:
- Device: your device has to be compatible with our 4G network and have 4G/LTE switched on.
- Coverage: You need to be in a 4G coverage area.
Is 4G available in my area?
You can check the coverage here: http://maps.vodafone.com.au/VHAMap/apps/public-vf
How do I know I am using 4G?
Either '4G' or 'LTE' will appear at the top of your screen (next to the signal bars). You will notice that this will switch back to 3G or 2G sometimes. That's because your device will automatically pick up the strongest signal available in your location. Also, 4G is generally only used for data. So when you’re on a call, your device may be switched back to 3G. When you hang up, your device will be back to 4G when it can.