Important Announcement: Vodafone’s 3G Network Redirect to 4G. Click here for more details.×
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(porting) your number to gotalk prepaid mobile
Plans, Rates and Credit Expiry
services are provided?
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How to make calls & SMS
of Stolen Sim?
If you already have an Australian mobile phone number which you wish to keep, you
can transfer it across to gotalk. This is done when you activate your SIM card either
online or over the phone via customer service.
You must certify that you are the account holder for your current service and authorize
the transfer of your number for this to take place. You remain liable for any contractual
obligations or charges with your previous service provider.
Simply dial 121 and follow the voice prompts to set up your personalised Voicemail
greeting. Once you have set up your greeting you can access messages at any time
by dialing 121. Charges Apply. Save this number as a speed dial for easy access
from your mobile.
Terms and conditions apply to your use of this service, click here.
Check the network coverage in your area
What is 4G?
4G is the latest generation of mobile phone network, providing users with faster data speed and better coverage. With ultra-fast 4G speeds, you will experience less buffering, improved audio quality, and smoother streaming services as a result of reduced lag.
Are all of gotalk Mobile customers eligible for 4G?
Yes, 4G is available to all customers (both new and existing customer)
Will 4G services cost extra?
No, we are moving our existing customers to 4G at No extra cost.
What should I do to upgrade my current plan to 4G?
Nothing. You are not required to do anything to migrate to 4G.
How do I connect my device to 4G?
There are few requirements to access our 4G network:
Is 4G available in my area?
You can check the coverage here: http://maps.vodafone.com.au/VHAMap/apps/public-vf
How do I know I am using 4G?
Either '4G' or 'LTE' will appear at the top of your screen (next to the signal bars). You will notice that this will switch back to 3G or 2G sometimes. That's because your device will automatically pick up the strongest signal available in your location. Also, 4G is generally only used for data. So when you’re on a call, your device may be switched back to 3G. When you hang up, your device will be back to 4G when it can.