By Phone
gotalk Customer Service
AUSTRALIA
1800 GOTALK (468 255)
Monday to Friday: 7am - 9pm AEDST
NEW ZEALAND
0800 447 296
Monday to Friday: 9am – 11pm NZDT
Multilingual Support
Chinese: 1300 460 888
Monday to Friday: 11am - 8pm AEDST
Arabic: 1300 HABIBI (422 424)
Monday to Friday: 10am - 6pm AEDST
For multilingual support outside of hours, please leave a voicemail with your name, account number and contact number.
Please note that we need you to use a tone phone when calling Customer Service – a tone phone is a phone that sends DTMF tones when dialing numbers.
By Online Form
