Your new gotalk SIM will arrive in 3 – 5 business days from the date your service is active.

GPRS / MMS Setup Guides
For GPRS or MMS settings please contact gotalk Customer Service on: 1800 468 255.

GPRS Activations
Please contact gotalk Customer Service on: 1800 468 255.

Global Roaming Activations and Information
Please contact gotalk Customer Service on: 1800 468 255.
For Global Roaming rates please click here

3G Coverage Map
For national 3G coverage maps please click here.

Other

Ring Time Adjustment: if you wish to adjust your ring time please contact gotalk Customer Service on 1800 468 255.

Ring times can be adjusted from the default 15 seconds, up to a maximum of 30 seconds.

Order new SIM: A replacement SIM can be sent to you at a cost of $9.95.

Known Errors and Solutions

Restriction code: Some mobile carriers will provide a phone at a discounted rate but the phone will be locked to the carrier’s network.

If you receive a ‘Restriction Code’ message on your screen after inserting a gotalk SIM this means you must contact your previous provider who sold you the phone and ask for the unlock code. Often there will be charges associated with unlocking a phone from a previous carrier.

Services

Any Questions: 123 (1c per second)

Voicemail conditional diversions: 1211

Voicemail Retrieval: 121 (standard call cost)

Voicemail ring alert notifications: 1219

Voicemail setup, on/off and greetings: 1505

Mobile Handset Support

Motorola mobile support: 1300 138 823 or click here

Nokia mobile support: 1300 366 733 or click here

Samsung mobile support: 1300 362 603 or click here

Sony Ericsson mobile support: 1300 650 050 or click here

Apple I Phone support: 1300 321 456 or click here

LG Mobile support: 1800 LG HELP or click here