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gotalk has developed a proposition offering channel partners the assurances they need when selling VoIP SIP (Session Initiation Protocol) Trunk solutions and ADSL2+ to business customers.
Often system integrators and resellers have been left in the position of piecing together the various components that make up a business VoIP solution and have experienced issues in delivering a reliable service to the customer. For example the IP Telephony service is provided by one supplier and the access from another ISP, leaving resellers with the "ping pong" game of where a fault lies should a problem occur.
Resellers looking to offer a complete end-to-end solution with Service Level Agreement's (SLA's) to business customers want a service that comes from one provider where it is guaranteed and issues can be easily resolved. With gotalk’s end-to-end business VoIP solutions our partners can be assured that the entire process from migration, provisioning and ongoing customer support is managed by gotalk.
The solution offers a completely "joined up" service, where gotalk takes responsibility from their network right through to the router located at the end users' premises. gotalk recommends a range of approved handsets, routers configured for voice traffic, dedicated support, 99.8% availability and a guaranteed time to fix as opposed to a time to respond.

This offers channel partners five key benefits:
1. A more defined service with is easier to sell and is supported by a Service Level
Agreement (SLA)
2. One stop shop for both broadband and VoIP services
3. Quality of service
4. Less complexity and cost in supporting IP services, and
5. Improved troubleshooting with guaranteed times to fix.
gotalk offers SIP services with a level of accountability and specified performance, and most of all it takes accountability for the entire service from start to finish. With SLA's and internal diagnostic processes, you will have absolute confidence taking such a robust and reliable solution to your customers.
Why Partner with gotalk?
Commitment - Growth through channels is a corporate strategy driven by gotalk Executive Management and is committed to selling our Business SIP trunk services only through the channel, therefore we won’t compete with you.
Profitability - Maximizing partner revenue and reducing costs is a key differentiator in our partnering strategy. The peace of mind and support offered by gotalk’s ADSL2+ service and bundled SIP trunking solution means that Channel Partners are able to concentrate on the sale, with the guarantees and support provided by gotalk reducing the overall cost of sale and support.
Single-minded Objective - Providing customers with next-generation business VoIP and broadband solutions through the development of partner relationships is our focus.
Technology - gotalk is the leading provider of solutions and works closely with hardware vendors to ensure compatibility and future advancements.
Programs - gotalk is committed to delivering formal, flexible, cutting-edge channel programs to our partners. It’s easier than ever to do business with gotalk thanks to enhanced program benefits, tools, billing provisioning and streamlined processes that support your sales growth.
Success - The success of any partner program comes down to the relationship. gotalk works closely with its partners in order to concentrate our efforts on your success. We work with you to grow your business.
